Aragón Exterior

Aragón Exterior has placed telephone interpretation and text translation services at the disposal of companies from Aragón. Aragón Exterior provides this service to eliminate the language barrier and facilitate the business of companies from Aragón abroad.

To use the telephone interpretation and text translation services, the company must register on our web page:

1. Telephone Interpretation Service - +34 976 360 161

The telephone interpretation service facilitates communication between companies from Aragón and their clients and suppliers in English, French, German and Italian instantly from 9:00 to 19:00 except on bank holidays. The same can be done in another 27 languages, having first made a request at least 24 hours earlier to agree the day and time of the call.

Financing

A free service up to a maximum of 1,000 euros per company and year (approximately 670 minutes of interpretation at ASITEL; the company providing the service) to the maximum budget limit.

The cost of the international call is paid by the company in accordance with the cost of the telephone operator Telefónica.

How does the service work?

In order to communicate using telephone interpretation, the company must call +34 976 360 161. A specialized interpreter will put you in contact with your foreign counterpart and interpret the conversation by means of a three way call.

2. Translation of Texts

Aragón Exterior also provides a text translation service at very competitive rates:

• Short texts related to a telephone conversation, the translation of which is made by the interpreter handling the conversation.
• Commercial, technical, legal documentation (sworn translations, deeds, contracts, etc.) in any format.

The company also has a history file of its “on-line” translations ordered by date and language, which is very useful for any subsequent revisions.

When you register, you are provided with a user code so you can access the service.

For further information: www.aragonexterior.es/Telephone-interpretation-service Tel: +34 976 360 161

Sample projects

OLÉ OLIVE (Batallás Comercialización Gourmet, S.L.)

www.oleolive.com is an online portal specialized in premium extra virgin olive oil. It is a point of reference for professionals and individuals. www.oleolive.com currently works with individuals and top-end restaurants in central Europe, the United Kingdom and the Scandinavian Countries.

“At the beginning of the project the main challenge for www.oleolive.com was to contact customers in their own language, since available resources meant this was costly. Asitel has made it possible to enter the European market and to meet our stated goals. We have worked across linguistic barriers with France, Germany, Switzerland, Austria, Denmark, Sweden and the United Kingdom, and have managed to create close commercial ties. Asitel’s work has been very efficient and fluid, as if it were a department of our own company.”

Andrés Visús.
Managing Director of Ballatás Comercialización Gourmet, S.L.

BIOLOGY AND NUTRITION 2

Biology and Nutrition 2 is devoted to the production and commercialization of a range extruded pet foods for dogs and cats. Following rapid expansion in Spain, it has entered foreign markets such as France, Portugal, Italy, Greece, Germany and Eastern Europe. Satisfaction, its top-of-the-range product, is one of the most prestigious brands for breeders and professionals across the whole of Europe.

“When you work in specialized markets, the national market quickly becomes limited. We had to go abroad in order to continue to grow. As a result of the multiplicity of countries and their distinctive characteristics, it was almost impossible to have, either materially or physically, as many people in the department as languages required for the negotiations. Thanks to this service, we have been able to communicate with our foreign clients completely normally. It is as if we were talking face to face. It is dynamic and quick. ASITEL is at this moment in time, an essential tool for our business”

Félix Onco.
Export & Marketing Manager of Biology and Nutrition 2.